Autodesk error report
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David Kendall
- Posts: 687
- Joined: Thu Apr 10, 2014 1:45 pm
- Location: Ferndale
Autodesk error report
Has anyone ever gotten a response or a solution from the autodesk error reports generated when crashes occur? I'm beginning to think it's just some kind of a dull joke...
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Scott
- Posts: 261
- Joined: Mon Oct 11, 2004 11:52 am
- Location: Modesto, CA
Re: Autodesk error report
I have in the distant past.
They told me to get the latest hot-patch.
Didn't hear back from them for a period of time & I quit sending them.
They told me to get the latest hot-patch.
Didn't hear back from them for a period of time & I quit sending them.
Scott DeLaMare
LS 8078
LS 8078
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T. S. Higgins
- Posts: 116
- Joined: Mon Jun 01, 2009 12:08 pm
Re: Autodesk error report
I don't think they go through those reports and actually try to solve your problem. They use it as data to see what the most common sources of error in the program are so they know what to prioritize in future patches.
If they responded to those notifications individually, they'd have to have enough courteous, technically savvy staff to deal with their customer base, and that's no way to run a business.
If they responded to those notifications individually, they'd have to have enough courteous, technically savvy staff to deal with their customer base, and that's no way to run a business.